Stonegate Home Buyers

Privacy Policy

Effective August 16, 2026

This Privacy Policy explains how Stonegate Home Buyers collects, uses, discloses, and protects information when you visit our website, request a property offer, call us, or communicate with us.

Information we collect

  • Contact information, including your name, phone number, email address, and preferred contact method.
  • Property information, including address, condition, occupancy, repair needs, mortgage details you choose to provide, and your desired selling timeline.
  • Property details entered in a multi-step form after you continue to the next step, even if you do not finish the form or provide contact information.
  • Communications, including emails, text messages, call details, notes, and information you provide during conversations.
  • Website and device information, including IP address, browser details, referring page, advertising attribution, and interactions with our forms.

How we use information

  • Review your property and respond to your property inquiry.
  • Identify properties, maintain incomplete inquiry records, research publicly or commercially available property-owner information, and prevent duplicate records.
  • Schedule appointments and communicate about possible selling options.
  • Operate, secure, analyze, and improve our website and business systems.
  • Maintain consent, suppression, transaction, and compliance records.
  • Prevent fraud, enforce our terms, and meet legal obligations.

Mobile information and text-message consent

The categories of disclosure described in this policy exclude text-message originator opt-in data and consent. We do not sell, rent, or share mobile phone information, text-message opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes. We may provide mobile information only to service providers that help us deliver and support our messaging program, or when required by law. Those providers may use the information only to provide services to Stonegate Home Buyers.

If you separately opt in using the optional unchecked SMS box, Stonegate Home Buyers may send recurring automated messages about your property inquiry, qualification questions, appointments, possible selling options, and related follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Text-message consent is not a condition of requesting or accepting an offer. See our Terms & Conditions for complete program terms.

How we disclose information

We may disclose information to vendors that provide hosting, communications, property data, analytics, security, professional, or transaction-support services on our behalf. We may also disclose information to title companies, attorneys, contractors, buyers, or other parties when reasonably necessary to evaluate or complete a transaction you choose to pursue. We may disclose information to comply with law or protect rights, safety, and property. We do not sell personal information for money.

Cookies and analytics

We may use cookies or similar technologies, including the Meta Pixel, to keep the website working, understand traffic, remember attribution information, and measure advertising performance. For advertising measurement, we may provide Meta with event details and identifiers such as a hashed email address, an internal hashed identifier, IP address, browser details, and Meta browser or click identifiers. We do not provide Meta with text-message opt-in data or consent. You can limit cookies through your browser settings, although parts of the website may not function as intended.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described here, including incomplete form records and transaction, consent, opt-out, and legal records. We use reasonable administrative, technical, and physical safeguards, but no system can guarantee absolute security.

Your choices

You may opt out of Stonegate text messages at any time by replying STOP. Reply HELP for help. You may also ask us to update your contact preferences or personal information by calling (678) 541-7725. Opting out of texts does not prevent you from requesting or accepting a property offer.

Children's privacy

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Policy updates

We may update this policy as our practices or legal obligations change. The effective date above identifies the latest version.

Contact us

Questions about this policy or our privacy practices may be directed to Stonegate Home Buyers by calling (678) 541-7725 or by using our website contact form.